Frequently asked questions

Our chikankari pieces are handcrafted and delicate ✨

• Gentle hand wash in cold water
• Use mild detergent
• Avoid wringing or scrubbing
• Dry in shade

This helps maintain the beauty and longevity of the embroidery 🤍

No, if cared for properly 🌿

Slight colour bleed in the first wash is normal for handcrafted fabrics, after which it stabilizes.

We recommend washing separately the first time.

No, our fabrics are pre-washed during the making process, so there is no shrinkage after washing ✨

You can wear and wash them without worry.

Absolutely ☀️

Our designs are soft, breathable, and non-itchy, making them perfect for office, travel, and everyday comfort.

We offer many non-transparent styles designed for easy, stress-free wear 💯

For lighter fabrics, we recommend pairing with appropriate innerwear if needed.

Yes, COD is available for orders up to ₹5000 💸

Orders above ₹5000 are prepaid only.

To cancel, email us at ashlesha@ethnichik.com 📧

Please share your order details for quick support.

We offer a 7-day return policy 🤍

You can request a return within 7 days of receiving the product.
Once approved, we provide a 100% refund.

Customers are required to ship the product back to us.

We offer easy exchanges ✨

Customers ship the product back to us, and we deliver the exchanged product free of cost.

Please share an opening video of the package as proof 💯

Once confirmed, we will arrange a replacement or refund at no extra cost.

Easy Return / Exchange

Cash On Delivery

Handmade With Love

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